Case Study 

Client Overview

A global fintech leader, Acrisure provides customers with intelligence-driven financial services solutions for insurance, reinsurance, real estate services, cyber services and asset and wealth management.

The Challenge

Acrisure partner Royal Group Services needed a self-serve insurance portal to deliver cyber insurance for the Acricure network of brokers. Members would be able to self-quote, bind their policies and manage certificates of insurance for several different programs. 

To provide a great customer experience, RGS and InsureCert focused on three essential requirements: 

• Configurable - to give brokers freedom and choice
• Policy Issuance – to provide brokers 24/7 access 
• Compliance – to ensure brokers have full access to policy data
  

RGS wanted to increase efficiency by streamlining the issuance of insurance policies by offering members a self-serve dashboard. They could then focus on developing its program business with complete autonomy. 

Our Solution

Within a few weeks, InsureCert provided RGS with a fully branded domain for each program linked to various programs, offering:

• Premium ratings - thanks to enhanced price rule algorithms. 
• Policy Issuance - including proof of insurance certificates
• API integration - real-time data streaming & dashboard reporting
  

"InsureCert has made all of this possible with a cost-effective, all-in-one solution that allows us to administer the program for many agencies but administratively treat them all as one large agency under the InsureCert platform. " Said Ted Richmond, Director, RGS Limited Cyber Insurance ProgramManagers. 

InsureCert's mission is to build a better front-end to facilitate open and accessible insurance that brokers can rely on to grow their business. 

The offer was designed to let RGS integrate its new technology with its existing customer base and bolster its sales teams with a technology edge. 

Since the launch, RGS has increased stickiness with its major cyber insurance markets and anticipates many more programs!

Achieved Results

The classic win-win partnership! Acricure's distribution expertise and InsureCert's product flexibility have allowed both partners to meet rapidly developing market needs by applying the latest InsureTech. 

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